Everything the workflow actually needs
Real capabilities, described as they behave — not marketing categories.
Every capability, in detail
Each page covers one capability properly: the problem it solves, how it behaves, a worked example and the questions it raises.
14 feature pages
Task management
One task ID from the moment work is raised until it is approved, with an owner, a due date and a status at every point.
Read the detailTask checklists
Break a task into the steps it actually takes, and let the person doing the work tick them off as they go.
Read the detailTask handovers
Move work between people without duplicating the task — the previous owner, what they finished and what they left are all recorded.
Read the detailDepartment tasks
Raise work for a whole department instead of guessing a name. Eligible members are notified and either one claims it or several work it together.
Read the detailWorkflow management
A defined lifecycle every task follows — assigned, accepted, in progress, handed over, reviewed, approved — with illegal transitions refused.
Read the detailTeam management
People, departments, roles and permissions in one place — with access that comes from what you configured, never from a job title.
Read the detailRecurring tasks
Schedules that create real tasks on a daily, weekly, monthly, yearly or custom cadence — on Indian Standard Time, with a run history that proves each one fired.
Read the detailTask automation
The work a person should not have to do: creating repeating tasks, sending event notifications, delivering scheduled reports and retrying what failed.
Read the detailCustom task forms
Build the create form your work actually needs, from twenty field types — and reuse the answers in reports and notification templates.
Read the detailNotifications
An in-app notification centre every workspace gets, plus WhatsApp as an optional second channel for the people who do not sit at a screen.
Read the detailWhatsApp notifications
Task alerts and scheduled reports sent from your own paired WhatsApp number, with templates you control and a delivery history for each scheduled report.
Read the detailTask reports
22 built-in reports across tasks, people, handovers, recurring schedules and form answers — filtered by date, department, person, status and priority, and exportable to CSV, Excel or PDF.
Read the detailPerformance analytics
Average time to start, complete and turn around — computed from stored task timestamps, never estimated and never scored.
Read the detailAudit logs
An append-only record of the workspace actions TaskIt tracks — action, acting user, target and time, with changed fields shown as old to new.
Read the detailStructured task handovers
Work moves between people without the task being duplicated. It keeps its ID and code for its whole life.
- Each handover records the previous assignee, next assignee, work completed, work still pending, notes, progress and a timestamp.
- History, audit entries and performance data stay attached to a single record rather than scattering across copies.
- Accepting a task starts it in one step — there is no separate “start” action to forget.
Department assignment
Raise a task for a whole department instead of naming one person up front.
- The task is created unowned and every active member of the department is notified.
- Single Owner: the first member to accept locks the task; everyone else keeps read access.
- Collaborative: several members join, each logging their own progress, which rolls up into the overall figure.
- Eligibility resolves live from department membership, so transfers take effect immediately.
- Or assign a task to several people at once: the first is the owner and each logs their own progress.
Reports and performance analytics
Figures computed from stored timestamps, never estimated or scored.
- 22 built-in reports on tasks, people, handovers, recurring schedules and form answers — filtered by date, department, person, status and priority, and exportable to CSV, Excel and PDF.
- Average time to start, complete and turn around, computed from stored task timestamps.
- A duration is averaged only when both ends exist, so gaps shrink the sample rather than counting as zero.
More of what ships in every plan
The three plan terms are feature-identical — nothing is gated behind a more expensive one, and the 30-day trial includes every core feature plus WhatsApp. WhatsApp and cloud storage are optional paid add-ons once the trial ends.
Recurring schedules
Generate tasks on a repeating cadence without hand-copying them.
- Daily, weekly, monthly, yearly and custom intervals, on Indian Standard Time
- Preview upcoming occurrences, then pause, resume, skip one, duplicate or cancel
- Generated tasks link back to the schedule and occurrence that produced them
- Cancelling a schedule never deletes tasks it already created
Unable-to-complete handling
A stuck task says so instead of sitting silently overdue.
- The assignee marks it blocked with a reason — predefined or their own, remembered for reuse
- The reason is written to activity history and the audit log
- A manager then reassigns, resumes or cancels it
Custom task forms
Capture the fields your work actually needs.
- Build company-specific fields; every workspace starts with a default form
- Field answers can be inserted into WhatsApp message templates
- Every create form includes a due-date picker with a past-date guard
Roles and permissions
Access comes from the permissions you configure — never granted implicitly.
- Admin, Manager and Employee base roles, plus custom roles from granular permission keys
- A base role is a starting template only — a narrowed role stays narrowed
- Permission changes apply straight away, with no need to sign out
Audit log
An immutable record of recorded workspace actions.
- Action, acting user, target entity and time, newest first
- Where before/after snapshots exist, changed fields show as old → new
- Viewing it requires an explicit permission
Board, table and grid views
Look at the same tasks the way the question needs you to.
- Table by default, plus a status-column board and a card grid — switched per person
- The board paginates each status column on its own, so a busy column cannot bury the rest
- Filter by status, priority, department, assignment type and team member
- Dashboard figures link through to the task list already filtered to what you clicked
Review and approval
Finished work can be checked before it counts as done.
- Submitted work is approved or rejected by the task’s creator, or by anyone holding the review permission
- A creator who is also the current assignee needs the review permission to approve their own submission; who else may review, or complete a task directly, is a role permission
- Select tasks awaiting review in the table and apply one decision to up to 200 of them at once
- Each task in a batch comes back reviewed, skipped or failed; one failure never aborts the rest
Role-specific dashboards
Each role opens on the view that matches what they are responsible for.
- Admin command centre: a needs-your-attention queue, KPI cards, charts, department health and activity
- Dedicated Manager and Employee dashboards rather than one shared screen
- A shared strip across all three: upcoming deadlines, pinned tasks and recently viewed
- Time-tracking figures on the Manager and Employee dashboards come from stored task timestamps
WhatsApp notifications
Reach people where they already are.
- Each workspace pairs its own WhatsApp number through a self-hosted gateway
- Create, handover and completion events, each switchable; one setting sends them to assignee, group, or both
- Customisable templates with variables and tappable mentions
- Scheduled daily, weekly and monthly reports with preview, test send and delivery history
In-app notifications
Every workspace notifies people, with no module to buy.
- Assignment, handover, creator notes, review waiting, overdue work and department claims
- A bell with an unread count, plus a full history you can filter to unread and clear
- Delivered live while you are signed in — the page is not reloaded to receive one
- Each notification opens the task it is about, subject to the same access check
Task checklists
Break a task into the steps it actually takes.
- Add a To-Do List field to a form and every task raised on it carries the same steps
- The assignee ticks items as work happens; each tick records who and when
- Items can carry a note about what was done, and ticks write to the task timeline
- Nobody can reword or delete a step somebody else wrote
In-app guide and help centre
The manual is inside the product, not in a PDF somebody emailed.
- Searchable, screenshot-led articles covering tasks, team, departments, reports and WhatsApp
- Each reader is shown the articles that match what their role and workspace actually have
- Screenshots open in a viewer, so a step can be checked without leaving the page
- Available to every member of a workspace that has the module switched on
Questions about how any of this behaves in practice? Read the frequently asked questions, see how it fits together, or start from the problem you are solving instead.
See it on your own work
Every core feature above is available during the 30-day free trial.