Reach people on the app they already have open
An email nobody reads is not a notification. Pair your own WhatsApp number and send task creation, handover and completion alerts — plus scheduled daily, weekly and monthly reports — to the assignee, a group, or both.
Free for the whole 30-day trial. An optional add-on after that.
The problem
The notification that never gets seen
For a great many teams — field staff, shop floors, salons, workshops, drivers — email is not a channel. A notification sent there is a notification that will be read the day after it mattered, if at all.
- Staff share a device, do not have a work email, or have one they check weekly.
- In-app notifications only reach the people who already have the app open.
- So the real notification channel becomes a WhatsApp group — which is fine as an alert and hopeless as a record.
- Managers ask for a status update because there is no automatic summary, and asking is the only mechanism.
- The one person who sends the daily summary by hand goes on leave, and the rhythm stops.
How TaskIt handles it
The alert on WhatsApp, the record in TaskIt
The channel people actually read, carrying messages generated from the task record — so the message and the system of record cannot disagree.
- Each workspace pairs its own WhatsApp number through a self-hosted gateway. Messages come from your number, not a shared shortcode.
- Task creation, handover and completion events, each switchable on or off independently.
- Delivery target per workspace: the assignee personally, a linked group, or both.
- Customisable message templates with variables — including answers to your own task form fields — and tappable mentions.
- Every task alert ends with a link to that exact task, so the person reading it opens the record instead of replying in the chat.
- Scheduled daily, weekly and monthly task reports at a chosen time in your workspace’s time zone.
- A Daily Pending Tasks Reminder: each member gets one list of their own open tasks on their own number, on working days at a time you set — off until an admin switches it on.
What you get
Assignment actually arrives
The person who has been given a task learns about it on the app they check dozens of times a day, with the task code, title, priority and who assigned it in the message.
The daily summary sends itself
A scheduled report goes out whether or not anyone remembers, with a live preview and a test send so you know what it will look like before it reaches the group.
Nothing is lost to a restart
Every message is written to a persistent queue and delivered by a background worker with an automatic retry, de-duplication and crash recovery — so a server restart mid-broadcast loses nothing.
You can check what was sent
Each scheduled report keeps a delivery history with status, sent time, retry count and error detail, so "did the report go out?" is answerable without asking anyone.
How it works
In the order a person using it meets them.
- 1
Pair your number
From the workspace’s WhatsApp settings, pair the device once. The same gateway also carries password-reset codes and verified email changes.
- 2
Choose the events and the target
Turn task creation, handover and completion notifications on or off independently, and pick whether they go to the assignee, a linked group, or both.
- 3
Write the templates
Edit the message wording with placeholders for task fields, people and your own custom form answers. Preview it live and send a test before it goes anywhere near the team.
- 4
Schedule the reports
Pick daily, a weekday for weekly, or a day of the month for monthly, and a delivery time in your time zone. The statistics window follows the cadence.
A field team’s day, from the WhatsApp side
Six messages. Nobody opened a laptop.
- 1
08:00 — daily report to the group
What is assigned, what is still in progress, what is overdue, and what has been completed.
- 2
09:12 — new task
Task code, title, priority and who raised it, straight to the technician who has to do it.
- 3
11:40 — department task, group
An unowned job posted to the operations group. The first person free accepts it in the app.
- 4
14:05 — handover, both
The assignee hands over before leaving site. The message names both people, what was completed and what is pending.
- 5
17:30 — completion
The team sees the job closed without anyone asking.
- 6
20:00 — check
The manager opens the report’s delivery history: the morning report went out first time.
The result
Nobody was chased, and the record of all six events is on the tasks rather than in the thread.
Personal, Group or Both
Personal messages are the reliable one-to-one channel for the person who has to act. A group gives the team shared visibility, which is what makes unclaimed department work get picked up. Both is common — the assignee gets the instruction, the group gets the awareness.
Scheduled reports, in detail
The statistics window follows the cadence: today for daily, the current week to date for weekly, the previous full calendar month for monthly.
- Daily reports default to a today’s-progress format: assigned today, in progress, completed, pending, plus blocked when any exist
- Per-employee progress, the tasks being worked right now and what got completed, all computed from stored records for the current local day
- A performance placeholder that embeds each person’s time to start, completion time and turnaround, with rankings
- Reports longer than a practical WhatsApp message are split at section boundaries into ordered, numbered parts
- Delivery history with status, retry count and error detail; failed sends retry automatically
Deadline reminders and overdue alerts
Task alerts are timed against the due date. Two are built in, off until an administrator switches them on — a reminder four hours before the deadline and an overdue alert once it passes — and either can be retimed. Up to eight more can be added, such as an hour before the deadline and then hourly after it. A due date without a time counts as the end of that working day.
- Each alert is timed before or after the due date, or a set time after the task was created
- Every alert has a ceiling: at most five messages per task, so nothing nags indefinitely
- Messages wait for the workspace’s working hours instead of arriving at night
- Due-date alerts skip any task that has no due date
Notification groups
Link WhatsApp groups to the workspace and keep membership in step, so the right group receives the right category of message rather than everything going to one channel everyone eventually mutes.
What WhatsApp does not do here
It is an outbound channel. Accepting a task, updating progress, handing over and reviewing all happen in the application — there is no reply-to-update. That is deliberate: a message thread cannot be an audit trail, and a task whose state lives in a chat has no state at all.
WhatsApp is the optional channel, not the only one
Every workspace already notifies people inside the application, with no module to buy and nothing to configure — assignment, handover, completion, work waiting for review, overdue tasks, department claims and recurring-schedule events all raise one. WhatsApp is bought when you need to reach people who are not at a screen. The two run together rather than instead of each other.
- In-app covers the full event list; WhatsApp covers creation, handover, completion and reopening, deadline alerts and scheduled reports
- Account-security codes and billing notices send whether or not the module is bought
- A workspace that never adds WhatsApp still tells everyone about their work
Frequently asked questions
Your own. Each workspace pairs its own device through a self-hosted gateway, so messages arrive from a number your team and your customers already recognise.
No. WhatsApp here is an outbound notification channel. Accepting, updating progress, handing over and reviewing all happen in the application, which is what keeps the task record and the audit trail authoritative.
Yes. Every task creation, handover and completion alert ends with a link to that exact task — the supplied templates close with “Open task” — so the person reading the message goes straight to the record instead of hunting for it. The link is a template variable, so it stays in place in your own wording. Opening it signs the person in to your workspace as themselves, which is what keeps the audit trail attributable.
Not quite, and the distinction matters. TaskIt is task management software that uses WhatsApp as its outbound notification channel: the alerts, the task links and the scheduled reports arrive on WhatsApp, but the tasks, their state, their history and the audit trail live in the application. A system whose record is a chat thread cannot tell you what is overdue, who owns what, or what changed — which is the problem this combination solves.
It is free for the whole 30-day trial. After that it is an optional add-on at ₹499 per month. If you do not subscribe, the WhatsApp notifications, reports, templates and pairing are simply not shown — and adding it later switches everything back on with nothing to set up again.
It is retried automatically — one retry after a short wait — because every message goes through a persistent queue rather than a direct call. For a scheduled report, the delivery history shows the status, the retry count and the error detail.
Yes. In-app notifications are part of every workspace and cost nothing extra: assignment, handover, completion, work waiting for review, overdue tasks, department claims and recurring-schedule events all raise one, and they arrive while you are signed in without the page being reloaded. WhatsApp is the second channel, for people who are not at a screen.
Where to go next
The capabilities either side of this one, and the problems it is bought to solve.
Send yourself the first notification
Pair a number, write one template and send a test — the WhatsApp module is unlocked for the whole trial.